EFFECTIVE MOVEMENT
R. Martinez changes campaign
- Date
- Apr 03 2026
- Source
- People Ops
- Reference
- AUD-90431
For BPOs, contact centers and multi-site operations
One person.
One history.
The entire operation connected.
Certo is the modular People Operations platform connecting roster, planning, workforce movements and payroll readiness for complex operations across Latin America.
30 minutes · your real structure · no commitment
6,500+ records in one real importMapped, validated and published with traceability.
Multi-company by designSeparate data, users and permissions.
Effective-dated historyEvery movement retains its date, reason and owner.
Certo Data Readiness & Governance
If your data is not ready, we start there.
We diagnose, normalize and govern people data before automating it. The service is available even if you have not yet decided to implement Certo.
- DiagnoseCompleteness, duplicates, hierarchies and catalogs.
- NormalizeConsistent identities, formats and relationships.
- GovernRules, owners and evidence of quality.
- OperateA reliable roster for AP, WFM, HCM and ATS.
A workforce change should not be entered four times.
Certo turns the master roster into the governed source for planning, operations and payroll readiness across BPOs, contact centers and multi-site organizations.
Roster updated
Client, campaign, site, team and leader become effective on the right date.
Capacity recalculated
The person enters the correct scope for demand, coverage and scheduling.
Movement prepared
The change is available for administrative and pre-payroll processes.
Experience updated
Each person sees current information and requests according to permissions.
Real product, verifiable decisions
From the source file to a governed roster.
Certo does not turn an import into a black box. Users map, validate, resolve references, publish and verify every batch with effective dates and traceability.
- Flexible CSV and XLSX mapping.
- Errors and missing catalogs before publishing.
- History by batch, user and effective date.
- Upload
- Validate
- Publish
- Verify
New6,501
Errors0
CatalogsReady
PersonClient / campaignQuality
Ana PerezHE0079Delivery · SalesComplete
Marco DiazHE0080TPG · SupportComplete
Elena CruzHE0081Calltek · SalesComplete
One platform. Products you activate as needed.
Start with the most urgent need and expand on the same people model, without duplicate implementations.
The master roster that governs the operation.
360 profile, organizational structure, mass imports, workforce movements, history, catalogs and data quality.
Explore Certo APCerto WFM
Plan demand and operate the day.
Forecasting, capacity, schedules, attendance, alerts and operational analytics.
Certo HCM
Human capital connected to operations.
Movements, requests, documents, exceptions and payroll-ready information.
My Certo
A personal experience for every role.
Information, schedules, requests, documents and confirmations in one place.
From vacancy to first day.
Without re-entering data when a candidate joins the organization.
Built for real operations, not a perfect org chart.
Certo represents client, campaign, site, team and line-of-business relationships without forcing every company into one structure.
- One campaign can operate across multiple sites.
- The same campaign name can exist under different clients.
- People do not need a corporate email address.
- Future movements preserve their effective date.
- AI interprets; critical formulas remain deterministic.
Security designed for a multi-tenant system.
The architecture combines identity controls, organization isolation and operational traceability on Google Cloud.
Request security information- Identity
- Email and password, Google and corporate Microsoft sign-in.
- Data
- Managed PostgreSQL on Google Cloud.
- Isolation
- Organization context and role-based access controls.
- Traceability
- Audit trail, request IDs and structured events.
Activate only what you need.
Base rates for operations of up to 2,500 people. Your price per active person improves automatically at every volume tier.
Certo AP
US$0.75
per active person per month · base rate
Master roster and personnel administration.
Certo WFM + AP
US$2.10
per active person per month · base rate
Planning and operations connected to the roster.
Certo HCM + AP
US$1.35
per active person per month · base rate
Human capital and administrative processes.
Certo Platform
US$2.45
per active person per month · base rate
AP, WFM, HCM and My Certo in one platform.
More scale, a better rate.Standard support and new releases are included across every tier.
- Base1–2,500
- 2,501–5,000
- 5,001–7,500
- 7,501–10,000
- 10,001–20,000
- Enterprise20,000+
Straight answers.
The essentials for evaluating Certo.
Does Certo replace our HRIS?
Not necessarily. Certo can operate as a governed mirror of the HRIS and become the operational source for AP, WFM and connected processes.
Can we start with the Master Roster only?
Yes. Certo AP can be activated first and share the same people foundation with products enabled later.
How is initial data loaded?
Through CSV or XLSX files with column mapping, validation, guided catalog creation and controlled publishing.
What if our data is not clean yet?
Start with Certo Data Readiness & Governance. We diagnose quality, normalize identities and catalogs, resolve duplicates and deliver a remediation plan before onboarding.
Does Certo support multi-site operations?
Yes. The same client and campaign can operate across multiple sites, countries and lines of business without duplicating its commercial identity.
Let's talk about your operation
See Certo with a structure that looks like yours.
A 30-minute session to review your roster, the products you need and the simplest next step. We respond within one business day.
- No generic presentation.
- No purchase commitment.
- Room for your technical questions.
Prefer email? sales@certo.team