Last updated: September 26, 2026

Privacy notice

Certo uses the information you submit through this website to answer requests, coordinate demonstrations and improve our digital experience. We do not sell personal information.

Information we collect

When you submit a form, we collect the fields you provide, such as your name, work email, company, phone number and the operational context you choose to share.

How we use it

• Respond to your request and coordinate a conversation.
• Understand which Certo products are relevant to your operation.
• Protect the website and measure aggregate usage.

Analytics, advertising and visit origin

The website privacy control asks for three separate decisions, each with its own text:

• Analytics cookies. Google Analytics 4 with anonymized IP and no advertising signals. In GDPR regions it stays off until you accept it; elsewhere it starts on and you can turn it off.
• Advertising cookies. Off until you explicitly accept them, in every region. The website loads no advertising tag today; if we later use the LinkedIn Insight Tag to measure campaigns, it will only load with this consent.
• Visit origin. If you accept, we keep in your browser for 90 days how you reached us (UTM parameters, referring site and landing page of your first and last visit). If you decline, that data is kept only for the session and cleared when you close the browser. Either way, if you submit the demo form, the origin of that visit is sent with your request.

A "no" is respected: rejecting deletes analytics cookies and any stored visit origin. First-party aggregate page counters do not store identifiers, IP addresses or form content.

Service providers

Demo form submissions are processed by Certo Growth (our CRM). Website hosting and aggregate counters use Google Firebase. These providers act under their own security and privacy commitments.

Certo Growth and Google user data

The Certo Growth application (growth.certo.team) can, at the user's request, connect the user's Google Calendar. When the connection is authorized, Certo accesses the user's calendar list and events, plus the account email and identifier (openid) solely to identify the connected account.

We use this information to synchronize meetings and dated tasks in both directions. A Google event that links to a CRM record or invites a known contact may become a CRM activity visible to authorized users of the same organization; other events appear only in the personal agenda. Access tokens are stored encrypted. Imported calendar data is excluded from context sent to Nova and AI models; it is not used to train models, serve ads, or sell data. Google Cloud provides the infrastructure needed to store and process the synchronization.

Nova is a separate feature that processes CRM content supplied by its users through Google Cloud Vertex AI. Imported Google Calendar data is not automatically included in its requests or search-vector generation.

Users can revoke access at any time from Certo Growth → Integrations → Google Calendar, or from their Google account. On disconnect, Certo revokes access and removes tokens and event links. Activities already converted into CRM records remain until an authorized user deletes them; you may also request deletion at privacy@certo.team.

Certo Growth's use and transfer to any other application of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Your choices

You can change any of the three decisions at any time from "Privacy preferences" in the footer of every page. To request access, correction or deletion of information submitted through this website, email privacy@certo.team.

Data controller and contact

Certo is a product of Boldr AI · Central America, the controller of the information submitted through this website. This notice is governed by the law applicable in Boldr AI's jurisdiction.

Certo · privacy@certo.team