Who worked the night shift?

Every position, site or supervisor change carries an effective date, a reason and the previous version. That is why the roster knows what was true on each date: you can see where each person was, and with which supervisor, on the day you are asked about, not just today.

When punches do not match the schedule, Certo Intelligence classifies the exception and explains why; for example, night punches from someone with no night shift assigned. The AI never records or changes data: a person makes the decision, and every change keeps its user and date.

How do I keep 3 sites and 4 shifts up to date?

With one record per person instead of one spreadsheet per site. A site or supervisor change is scheduled with its effective date and the roster applies it on that day: from then on the person appears in the new site and team, and the supervisor sees them on their team.

People Administration handles multi-company structures. Additional sites, companies or countries are added to the same account when you need them; People Operations also works with one site and one shift.

How do I close pre-payroll without reprocessing?

Pre-payroll starts from the current roster and its history, not from the version of the file someone updated yesterday. It classifies time, absences and premiums with each country's labor rules, across 11 countries and prorates shifts, premiums and absences by date: if someone moved to another area on the 16th, each half of the month is paid where it belongs.

What gets paid can be explained line by line, and pre-payroll is left ready for your payroll system. Before the close, Certo Intelligence explains why an area's pre-payroll differs from the previous period, so your team reviews only what does not match.

How do I forecast peak season?

Workforce Management (WFM) brings together forecasting, requirements, scheduling, adherence and intraday management, connected to actual availability. Peak-season forecasting and scheduling start from the same people base the rest of the operation uses.

WFM is included in the Workforce and Platform plans. Platform brings People Administration, WFM and pre-payroll together on the same employment history.

What to activate first

  • Core: master roster, organizational structure and the My Certo employee portal.
  • Workforce: Core plus forecasting, planning, scheduling and daily operations (WFM).
  • People and HCM: Core plus pre-payroll with legal rules for 11 countries.
  • Platform: complete People Operations, AP, WFM and HCM on the same employment history.

Prices are published per active employee per month, billed annually: see People Operations plans. Plans are activated with our sales team. If your data is not clean, Data Readiness diagnoses duplicates, identities and catalogs before onboarding.

If you also buy supplies or services with approvals by email, Certo Procure controls the purchase before payment. Each module is contracted and runs on its own.

Not sure where to start? Take the 4-step self-assessment.