Certo People Operations · the people module of the Certo operations platform

Pre-payroll closes on the real roster, not yesterday's spreadsheet.

The roster is the real list of who works, on which shift and in which position. In Certo each person has one record. Every shift or position change carries an effective date and reaches schedule, attendance and pre-payroll on its own. And with My Certo nobody has to ask in a chat.

Request a 30-minute demoSee plans from US$0.75

Per active employee, My Certo included. Start with one module. Certo Intelligence chases approvals and prepares the close, but never approves.

Roster · Week 38 · Customer support1 movement to approve
RosterMovementsAttendancePre-payrollMy Certo
PersonShiftPositionChangeStatus
Ana TorresEvening → NightSupport → Saleseffective Sep 16To approve
Luis PeñaMorningSupport—Current
Sofía RuizEveningSupportleave Sep 20–24Approved
Diego MoraNightSales—Current

The shift change announced in a chat that never reached payroll.

A mid-month movement, seen from today's files and from the person's record in Certo.

A shift and position change in the middle of the month

Illustrative scenario with fictional data · Effective-dated timeline

From a workforce change to pre-payroll close.

  1. One record per person

    Role, team, supervisor and cost center live in the master roster, without reconciling separate versions.

  2. A change with an effective date

    Each change records when it applies, who authorizes it and why. Previous history is preserved.

  3. Connected scheduling and attendance

    The change reaches planning, schedules and attendance. Exceptions can be reviewed before close.

  4. A close backed by evidence

    Pre-payroll uses the effective record and its history. Employees see schedules and requests in Mi Certo; accountable people still approve changes.

View the full diagram

Illustrative diagram. Scroll within each panel to see every detail on a small screen.

TODAYThe roster lives in three placesPayroll_sep_v3.xlsxSupport supervisorUpdated… "yesterday""Ana moves to nights andto Sales from the 16th" 👍Chat · Supervisors groupPayroll systemAna: evening · SupportTyped in twice a month✕ Sep 30 close: the change never arrivedAna paid 30 days on the evening shift, no night premium→ claim → correction in the first October runSEPTEMBERSep 116 · real changeonly in the chat30 · close ✕Payroll computes 30 evening days · the system never knew about the change
WITH CERTOOne record, one change, three destinationsATAna Torres · ID 10482Customer support · Permanent contract · Example Company Inc.Evening → night shift · Support → Sales · effective Sep 16reason: sales reinforcement · approved by R. Meza · Sep 12SCHEDULEWeek 38 · night shift22:00–06:00 · SalesATTENDANCENight clock-ins validfrom Sep 16PRE-PAYROLL15 d evening + 15 d nightnight premium proratedAudit trailwho: R. Meza · when: Sep 12 10:41 · reason: sales reinforcement · before: evening · SupportSEPTEMBERSep 112 · approved16 · effective date30 · close ✓Evening shift · 15 daysNight shift · 15 days

What changes: Ana's payroll is right the first time, and anyone can explain why.

Certo Intelligence reminds R. Meza to approve before Sep 14 · it never approves for him

What you can now answer
  • How many real overtime hours per area and shift?
  • Which shift changes repeat every month, and why?
  • What did the last close cost in corrections?

Four things that stop happening.

With one record per person and effective-dated movements, the close no longer depends on who copied what.

BeforeConsolidating the roster in Excel

One record per person feeds schedule, attendance and pre-payroll. Nobody copies the roster by hand again.

BeforeChanges that get lost

Every movement is scheduled with an effective date, an owner and a reason, and reaches where it needs to go on its own.

BeforePayroll claims

Pre-payroll prorates shifts, premiums and absences by date. What gets paid can be explained line by line.

BeforeThe chat as the system

Employees check their schedule and request changes in My Certo. The request is on record, not in a message group.

Certo Intelligence

Agents chase approvals and prepare the close. People approve.

Certo Intelligence reminds approvers, flags clock-ins that do not match the schedule and prepares pre-payroll with evidence. Decisions about people are always made by a person.

SOURCE → REASON → ACTION → EVIDENCE
AI that is accountable
Reminds R. Meza that Ana's change is due for approval by Sep 14
Flags night clock-ins with no night shift assigned
Answers "how many real overtime hours per area?" from attendance, not from Excel
It never approves movements, changes salaries or closes payroll. A person does that.

From organizational structure to pre-payroll close.

Four capabilities share the same identity, permissions and audit trail.

RECORD

People Administration (AP)

Master roster, effectively dated movements, contracts, documents and multi-company structures.

WFM

Workforce Management

Forecasting, requirements, scheduling, adherence and intraday management connected to actual availability.

HCM

Human Capital

Skills, evaluations, development and succession without separating operational context from each person’s history.

PORTAL

Mi Certo

A direct employee experience for schedules, documents and requests under the same organizational security.

Reliability is not a promise. It is part of the model.

Critical metrics use deterministic rules. AI helps query, explain and detect signals; it never executes operational decisions without approval.

Effective dating

The system knows what was true in every period.

Organization isolation

Each company retains separate data, permissions and catalogs.

Auditability

User, date, reason and evidence accompany every change.

Gradual integration

Start with CSV or XLSX and connect systems when it creates value.

Choose what your operation needs now.

Monthly equivalents in USD per active employee, billed annually. Add modules without rebuilding users, permissions or organizational structure.

BASE

Core

Master roster, organizational structure and the Mi Certo employee portal.

US$0.75 / active employee / monthUS$9.00 per active employee, billed per year
RECOMMENDED

Workforce

Core plus forecasting, planning, scheduling and daily operations (WFM).

US$2.10 / active employee / monthUS$25.20 per active employee, billed per year
TALENT

People and HCM

Core plus human capital and pre-payroll (HCM).

US$1.35 / active employee / monthUS$16.20 per active employee, billed per year
COMPLETE

Platform

Complete People Operations: AP, WFM and HCM on the same work history.

US$2.45 / active employee / monthUS$29.40 per active employee, billed per year

Taxes, implementation and usage add-ons may apply. Plans are activated with our sales team: request a demo or email sales@certo.team.

Frequently asked questions

Does Certo replace our HRIS?

Not necessarily. Certo can operate as the operational source for people and coexist with your HRIS or ERP through imports and integrations.

Can we start with Personnel Administration (PA) only?

Yes. The people record is activated first, and the other modules are added on the same identity without migrating data again.

What if our data is not clean?

Data Readiness diagnoses duplicates, identities and catalogs before onboarding and leaves a prioritized remediation plan.

Does it work for a single-site company?

Yes. People Operations is priced per active employee and works with one site and one shift. Additional sites, companies or countries are added to the same account when you need them.

Follow one person across your entire operation.

We use a case similar to yours to show how data flows from the roster into WFM, HCM and pre-payroll.

Prefer email? sales@certo.team

Request a demonstration

After you submit, our team will reply within one business day to coordinate the right walkthrough.

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People Operations, under the model your organization needs.

Run on Certo Cloud, request dedicated infrastructure, or assess a managed deployment inside your GCP project.

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