Certo People Operations · the people module of the Certo operations platform

Pre-payroll closes on the real roster, not yesterday's spreadsheet.

The roster is the real list of who works, where and with whom. In Certo each person has one record. Every position, site or supervisor change carries an effective date, a reason and the previous version, and the roster knows what was true on each date. And with My Certo nobody has to ask in a chat.

Request a 30-minute demo See plans from US$0.75

Per active employee, My Certo included. Start with one module. Certo Intelligence classifies exceptions and explains differences before the close; it never records or changes data.

Roster · Week 38 · Customer support1 scheduled change

RosterMovementsAttendancePre-payrollMy Certo

Person	Site	Position	Change	Status
Ana Torres	Zone 10 → Zone 4	Support → Sales	effective Sep 16	Scheduled
Luis Peña	Zone 10	Support	—	Current
Sofía Ruiz	Zone 10	Support	supervisor L. Pérez · Sep 1	Applied
Diego Mora	Zone 4	Sales	—	Current

The position change announced in a chat that never reached the record.

A mid-month movement, seen from today's files and from the person's record in Certo.

A position, site and supervisor change in the middle of the month

Illustrative scenario with fictional data · Effective-dated timeline

From a workforce change to pre-payroll close.

One record per person
Role, team, supervisor and cost center live in the master roster, without reconciling separate versions.
A change with an effective date
Each change records when it applies, who recorded it and why. The previous version is preserved.
Roster and teams up to date
From the effective date, the person appears in the new site, area and team. The historical roster shows where everyone was on each date.
A close backed by evidence
Pre-payroll starts from the effective roster and its history. Employees see their record and documents in My Certo.

View the full diagram

Illustrative diagram. Scroll within each panel to see every detail on a small screen.

What changes: the close starts from the position, site and supervisor in effect on each date, and anyone can explain why.

Certo Intelligence explains the differences between the roster and the clock-ins · it never records or changes data

What you can now answer

How many real overtime hours per area and shift?
Which position or site changes repeat every month, and why?
What did the last close cost in corrections?

Four things that stop happening.

With one record per person and effective-dated movements, the close no longer depends on who copied what.

BeforeConsolidating the roster in Excel

One record per person feeds schedule, attendance and pre-payroll. Nobody copies the roster by hand again.

BeforeChanges that get lost

Every position, site or supervisor change is scheduled with an effective date and a reason, and the roster applies it on that date.

BeforePayroll claims

Pre-payroll prorates shifts, premiums and absences by date. What gets paid can be explained line by line.

BeforeThe chat as the system

Employees check their schedule and request changes in My Certo. The request is on record, not in a message group.

Certo Intelligence

AI that classifies, explains and summarizes. People decide.

Certo Intelligence classifies attendance exceptions, explains why a clock-in does not match the schedule and summarizes what changed in the period. The result: before the close your team reviews only what does not match, instead of walking the whole roster. Decisions about people are always made by a person.

SOURCE → REASON → ACTION → EVIDENCE

AI that is accountable

Classifies night clock-ins with no night shift assigned

Explains why an area's pre-payroll differs from the previous period

Summarizes the month's position, site and supervisor changes

It never records movements, changes salaries or closes payroll. A person does that.

From organizational structure to pre-payroll close.

Four capabilities share the same identity, permissions and audit trail.

RECORD

People Administration (AP)

Master roster, effectively dated movements, contracts, documents and multi-company structures.

WFM

Workforce Management

Forecasting, requirements, scheduling, adherence and intraday management connected to actual availability.

HCM

Pre-payroll with legal rules for 11 countries

Classifies time, absences and premiums with each country's labor rules and leaves pre-payroll ready for your payroll system. Skills, evaluations, development and succession: coming soon.

PORTAL

My Certo

A direct employee experience for schedules, documents and requests under the same organizational security.

Reliability is not a promise. It is part of the model.

Critical metrics use deterministic rules. AI helps query, explain and detect signals; it never executes operational decisions without approval.

Effective dating

The system knows what was true in every period.

Organization isolation

Each company retains separate data, permissions and catalogs.

Auditability

User and date on every change; reason and previous version on every movement.

Gradual integration

Start with CSV or XLSX and connect systems when it creates value.

Choose what your operation needs now.

Monthly price in USD per active employee, billed annually. Each plan has a monthly minimum: US$750 for Core and People and HCM; US$1,500 for Workforce and Platform.

BASE

Core

Master roster, organizational structure and the My Certo employee portal. Schedules and time off in My Certo require Workforce.

US$0.75 / active employee / monthUS$9.00 per active employee, billed per yearMinimum US$750 per month

RECOMMENDED

Workforce

Core plus forecasting, planning, scheduling and daily operations (WFM).

US$2.10 / active employee / monthUS$25.20 per active employee, billed per yearMinimum US$1,500 per month

TALENT

People and HCM

Core plus pre-payroll with legal rules for 11 countries (HCM).

US$1.35 / active employee / monthUS$16.20 per active employee, billed per yearMinimum US$750 per month

COMPLETE

Platform

Complete People Operations: AP, WFM and HCM on the same work history.

US$2.45 / active employee / monthUS$29.40 per active employee, billed per yearMinimum US$1,500 per month

Taxes and implementation may apply. Plans are activated with our sales team: request a demo or email sales@certo.team.

Frequently asked questions

Does Certo replace our HRIS?

Not necessarily. Certo can operate as the operational source for people and coexist with your HRIS or ERP through imports and integrations.

Can we start with People Administration (AP) only?

Yes. The people record is activated first, and the other modules are added on the same identity without migrating data again.

What if our data is not clean?

Data Readiness diagnoses duplicates, identities and catalogs before onboarding and leaves a prioritized remediation plan.

Does it work for a single-site company?

Yes. People Operations is priced per active employee and works with one site and one shift. Additional sites, companies or countries are added to the same account when you need them.

Follow one person across your entire operation.

We use a case similar to yours to show how data flows from the roster into WFM, HCM and pre-payroll.

Prefer email? sales@certo.team

Not ready for a demo? Check the 12 signs your roster is already an operational risk.

People Operations, under the model your organization needs.

Run on Certo Cloud or, on request, in your organization’s GCP project (BYOC), with operations managed by Certo.

Explore deployment options Talk to a specialist